Logging went missing

REST
1

Hi,
i have a question on logging. i had went through the video on logging too but i needed more information on logging config and stuff.
Basically i was able to register a user through API and getting a proper response back from it.
however, i wanted to add a event handler upon registering to assign additional role to the created user. using codeless, i managed to add in log but after a while, the log seems to die off. Hence, can i find out what can i do to see the logs again?
i did managed to get the info i need through other means like sending the info to front instead but log will still be needed.
below are some screenshot of the setting and stuff.
current log - contain info when i push event handler update to prod only but dont seems like my logger was recorded

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part of my event handler that log the response
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log from previous attempt. i tried to grab objectid from response to use it as identifier to assign role. note that this is just to show that my log was working previously
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image1352×321 31.6 KB

logger table
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image997×180 7.25 KB

log management
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image1058×445 14.8 KB

code display for codeless event handler
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event handler page
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image1284×273 14.9 KB

2

Hello @Alan_Tan

I’m looking into your problem,
and could you please provide your APP_ID

Regards, Vlad

3

Have you clicked at “CLEAR LOGGERS” button on the LogManagement screen?
Or maybe you have removed the logger on the DataBrowser screen?

I just tried to clean up all my loggers and then execute your code in my app, and after a while, I can see that “RegisterUser” and “SERVER_CODE” loggers have presented again on both screens Data and LogManagement screens.

So could you please run API for registering a new user and check your loggers in a few minutes.

Regards, Vlad

4

Hi,
my app id is 3C7F2908-C743-A46C-FFEC-A581A1C40700.
yes i did hit “clear loggers” once(i think) when i wasnt able to get the logger working again. i did re-deploy again my code to prod after that but i still dont see RegisterUser appearing in logmanagement.

it is working again! thanks you!
Steps i took

  1. hit “Clear loggers” in log management
  2. delete event handler in prod in business logic
  3. go to business logic > event handler > codeless designer and deploy model again
5

hi

Now I see what’s the problem.
Redeploy won’t help you because this custom logger will be registered only in runtime.
So try to invoke the BL (run API for registering a new user) and it will appear in a while.

Regards, Vlad