I am using the Login form for my application. The Login function allows Team member users to successfully authenticate. All other members of Users table receive 3003 error. I have looked at records in Users table for discrepancies, but I do not see what is causing this.
app id = DEC6B808-645B-7B62-FF97-8D7C3B617700
Hi Richard,
Please provide the following information so we can duplicate the error:
- URL of the login page
- Test credentials that demonstrate the problem (userid/password). You are welcome to send them directly to support@backendless.com or as a private message to @staff
Regards,
Mark
The error code 3003 means:
{"code":3003,"message":"Invalid login or password","errorData":{}}
make sure you use correct password, or try to set the known password in the DataBrowser and try to login again:
Regards,
Vlad
Thank you. I know what 3003 means.
The problem here is that the Login function is returning 0 (zero) for users that are Team members and returning 3003 for other users. I am using the correct passwords. I have checked the email address used to ensure I am not including any non-printable characters.
I found the issue with Login function & Users table!
When I defined each user record, I had filled in the password and the other pertinent fields using the Record Editor popup screen.
When I tried the Login Function later from the Login page, I receive 3003 error.
If I edited the User and reenter the password using the Record Editor popup screen, I still receive the 3003 error.
However, when I reenter the password directly into the Data Browser panel, and then retry the Login, the login is successful.
I see, and I was able to reproduce the issue.
I created an internal ticket to fix, once it’s done we notify you here.