Lost Connection to MySQL error

General
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Hi, we are having this error on our afterUpdate handlers.

I tried manually triggering it with the data that are being passed on this handler when it errors but it works ok and returned no error.

Can anyone help me with this?

1 Like
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Hi Jomar,

We’re investigating the issue; thank you for bringing this to our attention.

Regards,
Mark

2 Likes
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Hi, Any news about the Lost Connection to MySQL server during query error? We are still receiving this error.

Thank you.

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Can you please provide your APP ID?

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@olhadanylova

Here’s our APP ID: 4A47197B-AE30-FA84-FF56-0071F4010900

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Sorry for this inconvenience, we’re investigating the issue.

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Additional error:
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It seems like we are having this error now “Lock wait timeout exceeded; try restarting transaction”

@olhadanylova and @mark-piller

1 Like
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Our devops team is already working on this and will respond ASAP.
Unfortunately, solving this issue can some time and we’re sorry for this inconvenience.