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Migrate import files zip is too large

(Allen Luo) #1

When importing the files zip from the migration from 3.x to 4, I get the following error:

<html> <head><title>413 Request Entity Too Large</title></head> <body bgcolor="white"> <center><h1>413 Request Entity Too Large</h1></center> <hr><center>nginx</center> </body> </html>

The files zip is 547mb…

(Mark Piller) #2

There is a limit for the file size of 500mb. Please let us know the application IDs of the source (3.x) and the target (4.0) apps so we can copy it for you.

(Allen Luo) #3

4.0: B040C647-FCD4-EF36-FFB4-E78E82488300

3.x: 3624312A-F4D4-1713-FF7C-F2D7F460E900


(Mark Piller) #4

I requested our SysOps to copy the file to the target app.


(Mark Piller) #5

Hi Allen,

The file should be there now. I have not verified it myself though. Please let me know if you do not see it.


(Allen Luo) #6

I don’t see it in the 4.0 Files root nor in any of the subdirectories.

(Mark Piller) #7

Please check again, it should be there now.

(Allen Luo) #8

Awesome got it and migration successful!

I did however encounter a 401 issue right after. I then realized the migration brought over the old app’s iOS App Key (I had already started development on the 4.0 app before migrating). After updating the key, everything’s running fine again, just thought you should know.


(Mark Piller) #9

Are you talking about the iOS API Key?

(Allen Luo) #10

Yes, when I created the 4.0 app it gave me new iOS API Key, after migration, it pulled the old one over.

(Mark Piller) #11

I see. Yes, the idea is you do the migration first, then start working on the app ))

Thanks for confirming that the migration is successful!