Mobile app - avoid double geolocation permission request

Hi,

I am using the native mobile app shell, and when asking for the user’s location, I get two permission requests :

  • the first one is the classic one associated with the smartphone’s OS, it is required and to be expected.
  • the second one comes on top of that, and is quite cryptic for end users.

Question : how can we get rid of that second request ? Because it sure isn’t great UX…

Thanks for your support.

Hello, @Nicolas_REMY.

Thank you for reporting the issue.
I am investigating this problem, when there is some progress, I will let you know.

Best Regards, Nikita.

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Hi @Nikita_Fedorishchev ,

Thank you for reviewing this. Do you know if there is a timeframe for resolution ? Not only did several test users come back to me with the feedback that it was either puzzling or that it looked like the app bugged, but one experimented developer also told me that this kind of UI would not be accepted during the final store reviews for publication. So I am looking to solve this ASAP.

Hello, @Nicolas_REMY.

I am currently working on a solution. I think this will be fixed soon.

Best Regards, Nikita.

1 Like