My App disappeared without any notification

General
1

Hi,

I was testing my app and everything was fine till last night, but today suddenly I found my application doesn’t exist without any notification. Also, there was no email to find the reason.

Application Id: FC271075-2755-431C-ADC3-25474C5C6583
Name: Payam2

Billing plan: Free
Backendless version: I don’t know

Android SDK: 5.7.0

Regards,

Sina

2

Hello Sina,

Our records indicate the application was deleted through Backendless Console. Have you accidentally done that perhaps?

Regards,
Mark

3

Thanks for your quick reply.

No, I don’t think so. Hopefully, we have not released the app yet. I’ll create it again.

Thanks again,
Sina

4

Hello,

I tried to create it again but my billing plan has been changed from “Free” to “Cloud99 trial” and I can not use free plan unless doing all of those missions.

I think my app disappeared after I got one of those new badges on mission map.

Does it mean I can not use backendless free plan and should migrate to another site?

Thanks,
Sina

5

Hello @sina!
I would like to note that mission completion does not remove applications. There is unfortunately no free plan in new apps. In this case, we would like to offer you to contact sales@backendless.com where you can get additional offers on plans.

Regards,
Marina