Support Topics Documentation Slack YouTube Blog

My app has disappeared


(Andrés) #1

Hi. I had an android app that it wasn’t checking frequently and today I just noticed that it has dissapeared from Backendless. I get this in logcat:

BackendlessFault{ code: ‘See details for error code’, message: ‘Server reported an error. See fault details for additional information’, detail: ‘{“code”:9000,“message”:“Application with ID D3DFF34B-138A-2CD2-FF00-15CC0681AD00 does not exist”,“errorData”:{}}’ }

Last time I used the app was probably 8 or 9 months ago. When I log in, I can’t find it in the Dashboard.


(Vladimir Yalovy) #2

Hello @andres

A few months ago, we deleted inactive applications.

If you want, we can restore your application for an additional fee.


(Andrés) #3

Not the kind of answer I was expecting.


(Sergey Kukurudzyak) #4

checkout terms of use https://backendless.com/terms-of-service/ paragraph 1.5:

You acknowledge that Backendless reserves the right to terminate accounts 
and application(s) that are inactive for a period of time not less than 2 (two) months.