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My App vanished


(640 70) #1

Hi,

I had created an App ID is F153E7C2-8AD0-A8BE-FF3F-1B54AC66BA00 on backendless . I had not accessed backendless for a month. When I logged today, the app had vanished. I created a new app.

Any idea why it might have been deleted along with its settings ? Is there a way to restore it ?

Thank you for your help.

Regards,
Ben


(Olha Danylova) #2

Hello!

Please check your app, it should be fine now.

Regards,
Olga


(640 70) #3

Thank you!
My app is working now!

Regards.


(Jeff Cunningham) #4

My app also vanished - it was ID: EBADE873-1806-E213-FF19-C2799935BB00

Can it be recovered?


(Olha Danylova) #5

Hello,

Please check, your app should be restored.

Regards,
Olga


(Jeff Cunningham) #6

It works now. Thank you!


(Victor Kotov) #7

Hello, could you please fix my app too?
APPID is “0CA33148-463C-1378-FFE4-236D04020500”


(Cci Developer) #8

Hello, this app: CBBC8817-8488-1FA9-FF88-3FD2C7045200 of mine to has varnished…kindly fix it please.


(Mark Piller) #9

@victor-kotov and @Cci_Developer your apps have been restored.


(Victor Kotov) #10

Hi, Mark, many thanks! I assume what you’ve sent some alert emails about possible removal because of inactivity, but it seems to be lost between other bulk warning emails about free plan limits bump - I think these emails should not be so often.