My suscription is blocked

Guillermo_Gandara · August 23, 2021, 4:08pm

Hello, My credti card had issues and payment could not be proccesed. I updated my credit card info , but how do I get my suscription unblocked, please help

Nikita_Fedorishchev · August 23, 2021, 4:19pm

Hello, @Guillermo_Gandara.

Please provide your AppId.

Regards, Nikita.

Guillermo_Gandara · August 23, 2021, 4:20pm

Here it is

77174A3A-8AD8-F997-FF5F-8CE8CB660D00

Guillermo_Gandara · August 23, 2021, 4:41pm

Thanks for your help

77174A3A-8AD8-F997-FF5F-8CE8CB660D00

~WRD0003.jpg

Guillermo_Gandara · August 23, 2021, 6:14pm

Hello Nikita.
Any news
Thansk for your help

mark-piller · August 23, 2021, 11:42pm

Hello,

Your subscription has been reactivated.

Regards,
Mark