Not able to Play .mov video file on Chrome and Firefox

Server Code Codeless
1

Hi Team,

I am using build in codeless video component for playing video that is uploaded on server. When ever i open that page it ask to download video rather then play. It works fine with Safari. Can you please let me know it works or not with chrome and safari for .mov video files.

2

Hi, Vinod Sahu
Thanks for drawing attention to this issue. We are working on it and I’ll write here when it is done.
Inner task: [BKNDLSS-25362]

3

Hello @Vinod_Sahu

The issue has been fixed and at this moment it’s in the testing stage. Once our QA department verifies it will be released.

Regards, Vlad

4

Any Update. It is very important for us. Can you please let me know deadline ?

5

Hello @Vinod_Sahu

This task has been completed, now it is at the testing stage of our QA team. I can’t say the deadline, only that as soon as this opportunity appears, we will inform you additionally in this topic.

6

Any Update on this ?

7

Hello @Vinod_Sahu

Sorry for the inconvenience, but this is still under QA testing.
We will inform you additionally in this topic.

Regards,
Viktor

8

We have required this ASAP. Keep on high priority.

9

@Vinod_Sahu

This update is included in the next release.

10

Any tentative date?

11

@Vinod_Sahu

In the world of software, it will be released as soon as it is ready

Regards,
Viktor

12

Hello @Vinod_Sahu

We’ve just updated cloud servers with a fix for the issue you described above. Could you kindly let us know whether fix works for you well?

Regards,
Inna