Outage data recovery (App, Missions progress)

Yesterday I lost my whole App template with database. I can’t even write App ID, because it disapeared immediately from my Apps list. I also lost some of my missions progress.

Is there a way to recover this for my account?

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I’m sorry to hear about what happened to your data.
Have you read the blog post about the outage?

I also just found out. It seems you were impacted worse than me.

Hi Daniel,

Was the app created from a blueprint?


Hi Mark.
App was created with ‘Blank New App’ option. I don’t know if it helps but it was called ‘Alergen’ (EU Cluster).