Placing transparent button over graphic, works in console previews but not mobile

Paul_HIllen · February 10, 2021, 12:55pm

Hi,
I’m placing a transparent button over a ‘button graphic’ which works when rendered via the console but does not display the graphic when ‘mobile view’ or published.
Thanks in advance,
Paul

vladimir-upirov · February 10, 2021, 1:16pm

Hello @Paul_HIllen

What’s your appId and where we can find this page?

Regards, Vlad

Paul_HIllen · February 10, 2021, 1:31pm

Hi,
45F4AD7D-0C9A-4A6A-FF23-2666FDC93000
and
registration page
Thanks

vladimir-upirov · February 10, 2021, 1:58pm

I was able to reproduce the issue, it works well in Chrome browser but it doesn’t in Safari.
looking for the reason and solution.

vladimir-upirov · February 11, 2021, 12:33pm

Hello @Paul_HIllen

Your issue has been fixed, could you please confirm that

Regards, Vlad

Paul_HIllen · February 11, 2021, 12:45pm

Hi,
The page displays in mobile BUT in UI interface, no graphics being are displayed.
There should be app name graphic (svg) and 2 graphics behind buttons (svg)
R.
Paul

vladimir-upirov · February 11, 2021, 12:52pm

This is what I see

What browser do you use while working with the Designer?

Paul_HIllen · February 11, 2021, 1:59pm

Thanks Vlad, I’m using chrome but rebooted just now and all looks fine.
I notice that in chrome the Roboto text in the button graphics render has Roboto but not in safari.
R. & thanks for the quick turnaround.
Paul

vladimir-upirov · February 11, 2021, 2:22pm

it’s strange, I do not see any difference from my side, could you please be so kind and share a screenshot

Paul_HIllen · February 11, 2021, 2:54pm

Sorry, I moved on - turned all the text in the svg graphics to ‘curved text’ which fixed the problem.
Thanks