Platform exception: The application has been blocked due to exceeding a limit

Hi, Happy holidays to all!
We have been playing with the system for a little while and now it is telling us that the app is blocked. We finished the mission and supposedly the Springboard plan was activated for our app. According to the description of the plan, the limits are very generous for the plan , so it is hard to believe any limits has been exceeded.
Thank you very much for your support,
Stay healthy!

Hi Pedro,

The most likely limitation you might hit with the Springboard plan is the one for SuperScaling. What does the error say?

Regards,
Mark