Postgresql - remote database unavailable

General
1

Hello,

I want to connect a postgreSQL database and added the pack in the marketplace.

It asks for connection details, which I think should be correct, and despite get the error message “Remote Database Unavailable”. I can connect remotely with pgadmin3 to the database and cannot understand what is wrong in the informations I submit to Backendless.

Can you check ? Thanks. Didier

2

please provide your application id

3

Hello,

The app id is : 43B0DEB7-5BE8-5B88-FF51-E81CB7CE3F00

Best regards.
Didier

4

I have created internal ticket BKNDLSS-12942

5

Hi Didier,

Please, try add dataconnector again. It should be fixed now.

Regards,

Denys

6

I am having the same Issue today,

I have added our billing information but now get ‘remote database unavailable’ when we try to add unlimited team size plan.
the app id is:
00750AD9-8347-789A-FF49-87F556EE0500
Please help us remedy this asap as we would like to get more developers on our project

7

Hi David,

We’re looking into the problem. I apologize for the inconvenience.

Regards,
Mark

8

Hi David,

Your app is fixed now.

Regards,

Denys