Pr_end_of_file_error / err_ssl_protocol_error

UI Builder
1

Hello,
I’m having trouble working out why I’m unable to preview my project.
app id: **************
I’ve published it but get SSL related errors:
Firefox: PR_END_OF_FILE_ERROR
Chrome: ERR_SSL_PROTOCOL_ERROR

I’m unable to disable SSL on the default domain name, so I can’t test if there’s an issue with the generated certificate for the cloud 99 trial.
Since I’m just trying things out before I decide if I want to subscribe I haven’t attempted to add a custom domain.

I’m sure I’m missing something obvious. Any advice would be appreciated.

Thanks!
Ross

2

Hi @Ross

I just opened your app and do not see any problems

backendless.app 2022-10-18 17-26-28
backendless.app 2022-10-18 17-26-281490×836 103 KB

3

Thanks, Vladimir.
Virgin media are blocking it all of a sudden.
Looks like I’ll have to develop using a VPN.

4

have you seen the following post?

5

Oh interesting. I didn’t think the hub did anything while in modem only mode, but maybe it does. I’ll check the settings later. Thanks!

1 Like
6

OK yeh there are “Child Safe” and “Virus Safe” options in the Virgin Media account settings. Disabling “Virus Safe” fixed the issue.

Thanks for the lead, Vladimir.

1 Like
7

You legend, Virgin Media was ruining my day… Thank you very much!