Problem with corrupted file

File Service
1

Hi,
I have a Backendless account, and I’m using the Files API and the Cloud storage.
I have a problem, because I can’t delete a couple of files that have been uploaded incorrectly (corrupted files).

Can somebody help me deleting it?

There are two corrupted files.

https://develop.backendless.com/console/57B6D93A-620F-8428-FF90-8BB4A8845100/appversion/64731209-5F12-9787-FFA1-AA00828FF300/qajmedjsnljktrxsoandouonkepygkqtbbca/files/download/procedimientos_e_instructivos_oper/5_ferro/instructivos/19_fractura_y_clasificaci%EF%BF%BD%EF%BF%BDn_de_ferromolibdeno.pdf

https://develop.backendless.com/console/57B6D93A-620F-8428-FF90-8BB4A8845100/appversion/64731209-5F12-9787-FFA1-AA00828FF300/qajmedjsnljktrxsoandouonkepygkqtbbca/files/download/procedimientos_e_instructivos_oper/5_ferro/instructivos/19_fractura_y_clasificaci%EF%BF%BD%EF%BF%BDn_de_ferromolibdeno.jpg

Thanks in advance

2

Hello, Jacob!

Provide your application id please, we’ll try to help.
Alex

3

Hello!
it is

57B6D93A-620F-8428-FF90-8BB4A8845100

and the corrupted files are:

https://develop.backendless.com/console/57B6D93A-620F-8428-FF90-8BB4A8845100/appversion/64731209-5F12-9787-FFA1-AA00828FF300/qajmedjsnljktrxsoandouonkepygkqtbbca/files/download/procedimientos_e_instructivos_oper/5_ferro/instructivos/19_fractura_y_clasificaci��n_de_ferromolibdeno.pdf

https://develop.backendless.com/console/57B6D93A-620F-8428-FF90-8BB4A8845100/appversion/64731209-5F12-9787-FFA1-AA00828FF300/qajmedjsnljktrxsoandouonkepygkqtbbca/files/download/procedimientos_e_instructivos_oper/5_ferro/instructivos/19_fractura_y_clasificaci��n_de_ferromolibdeno.jpg

https://develop.backendless.com/console/57B6D93A-620F-8428-FF90-8BB4A8845100/appversion/64731209-5F12-9787-FFA1-AA00828FF300/qajmedjsnljktrxsoandouonkepygkqtbbca/files/view/procedimientos_e_instructivos/5_ferro/instructivos/19_fractura_y_clasificaci��n_de_ferromolibdeno.jpg

https://develop.backendless.com/console/57B6D93A-620F-8428-FF90-8BB4A8845100/appversion/64731209-5F12-9787-FFA1-AA00828FF300/qajmedjsnljktrxsoandouonkepygkqtbbca/files/view/procedimientos_e_instructivos/5_ferro/instructivos/19_fractura_y_clasificaci��n_de_ferromolibdeno.pdf

Thanks!

4

Sorry, these are the public links:

https://api.backendless.com/57B6D93A-620F-8428-FF90-8BB4A8845100/v1/files/procedimientos_e_instructivos/5_ferro/instructivos/19_fractura_y_clasificaci��n_de_ferromolibdeno.jpg
https://api.backendless.com/57B6D93A-620F-8428-FF90-8BB4A8845100/v1/files/procedimientos_e_instructivos/5_ferro/instructivos/19_fractura_y_clasificaci��n_de_ferromolibdeno.pdf
https://api.backendless.com/57B6D93A-620F-8428-FF90-8BB4A8845100/v1/files/procedimientos_e_instructivos_oper/5_ferro/instructivos/19_fractura_y_clasificaci��n_de_ferromolibdeno.jpg
https://api.backendless.com/57B6D93A-620F-8428-FF90-8BB4A8845100/v1/files/procedimientos_e_instructivos_oper/5_ferro/instructivos/19_fractura_y_clasificaci��n_de_ferromolibdeno.pdf

5

Jacob, we’ve remove the files. Can you confirm please?

6

Yes, thanks for the fast support!