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Push notifications are not received


(Luca Terzi) #1

Hi,
My android devices are not receiving any push notifications. They do register them in the MainActivity but when I try to send a message from the console they never receive anything. Also the “Messages” tab in the console is always empty.

I initialize the app through: Backendless.initApp( this, BackendSettings.APPLICATION_ID, BackendSettings.ANDROID_SECRET_KEY, BackendSettings.VERSION ); in the SplashScreen activity, then I register the device in the MainActivty:
String gcmSenderID = “278786507357”;
Backendless.Messaging.registerDevice(gcmSenderID, new AsyncCallback<Void>() {
@Override
public void handleResponse(Void aVoid) {
Log.i(“Push”, “device registered”);
}
@Override
public void handleFault(BackendlessFault backendlessFault) {
Log.e(“app”, "server error " + backendlessFault.getMessage());
}
});
I also created a PushNotifications class (the file attached) but is never called… What am I doing wrong?

Thank you very much.


(Alexandr Navara) #2

Hello, Luca!

Do you see the registered devices on “devices” tab?


(Luca Terzi) #3

Hi, yes, I see the devices (the file attached).


(Alexandr Navara) #4

Make sure that you send all required headers when publishing notification through console. I mean “android-content-text”, “android-content-title”, “android-ticker-text”.


(Luca Terzi) #5

I used this:
“android-ticker-text”:“ticker text”, “android-content-title”:“content title”, “android-content-text”:“content text”
in the header section in the console.


(Alexandr Navara) #6

Yes, it looks right.

Try to generate messaging code sample from backendless console and check out if it works for you.


(Luca Terzi) #7

Thanks for the suggestion, I never tried it before, I’ll let you know something as soon as I can try. Thanks for now!


(Luca Terzi) #8

So, I couldn’t manage to make the messaging code semple generate but I just noticed that when I send a push notification retrieve an error in android studio (attached). Any idea what can it be? Thanks.


(Arthur Dzidzoiev) #9

Assigned tag BKNDLSS-13367


(Alexandr Navara) #10

Hello, Luca!

This issue has been fixed. Soon it would be available in maven repo.
For now please download and use library from github: https://github.com/Backendless/Android-SDK/tree/master/out
regards,
Alex


(Luca Terzi) #11

Thank you very much!