Hello,
First of all thank you for your great services, my application approaches to the release, but I have a last issue I couldn’t figure out.
I am sending a push notification from a business logic event handler, but it seems that the target iOS device receives that push notification twice. I can reproduce this issue from the Dashboard, too, in the Messaging tab. I have only one registered device, I enter a message in the Publish Message section, but my registered device receives that message twice in a quick succession.
I reproduced this last week for the first time, but I thought that it is a problem on my side.
I would like to ask if this is a known issue on your side?
Thanks in advance and best regards,
Istvan
Hi, Istvan.
Thank you for contacting us, we are investigating with this problem.
Inner ticket [BKNDLSS-13025].
This is known problem, internal ticket BKNDLSS-13025 is created, we let you know about a solution.
We have fixed this issue, you could update the latest Backendless SDK via pod (3.0.35 release) or from ios-SDK github (ComLibiOS and backendless).
This fix allows to avoid the additional device registrations in the future, but if you already have the double device registrations (with the same Device Token), you need to remove it manually from your app dashboard (“Messaging -> <channel name> -> Devices” bookmark). You could use “Search” field for this. Sorry for the inconvenience.
Thank you very much for fixing this so quickly. I appreciate it very much. I will integrate the updated framework in the new version of my app.
Thank you!
Hi, now I am receiving push notification twice.
I am using cocoapods in my iOS project.
Please update the latest Backendless SDK (pod 3.0.37 release)