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Push notifications not working


(Sunil Nathan) #1

I can’t receive push notification from backendless, it was working before so no issue of certificates i think. I tried to send from Console also but no luck


(Sergey Kukurudzyak) #2

Hello,

check message status, doc for 4 beta https://backendless.com/docs/rest/doc.html#messaging_get_message_status_2

and for 3 https://backendless.com/documentation/messaging/rest/messaging_get_message_status_2.htm


(Sunil Nathan) #3

I am using iOS mobile SDK to send notifications. It is giving me success response with message id but notification is not receiving. I’ve tried with Backendless messaging console to send notification but didn’t get notification. It was working some days before.


(Sergey Chupov) #4

Hi Sunil,

Have you tried checking the message status some time after the message was published? (The links provided above)


(shirley arendariz) #5

I am using Android and I am getting message sent with no errors, but nothing is being received. It doesn’t show in messages either.


(Sergey Chupov) #6

If it doesn’t show on console, then apparently something goes wrong during the sending. Also note that the messages appear on console only for a limited time (10 sec if I remember right), so make sure first that it’s not the reason.

If you need any further assistance, please create a dedicated topic with a thorough description of your case and the code samples which would help us see what might go wrong.


(shirley arendariz) #7

thank you