Backendless Version (3.x / 5.x, Online / Managed / Pro )
Client SDK (REST / Android / Objective-C / Swift / JS )
Please describe the expected behavior of the issue, starting from the first action.
- Receive push notifications from Backendless (console and/or the Push Notifications API)
We have a Nativescript application which does not receive push notifications from backendless anymore.
Receiving push notifications from Firebase console works OK
The device is successfully registered with Backendless with Backendless.Messaging.registerDevice methond (we receive a registration id and the device is visible in the Backendess online Data administration) alos the registered Firebase token is valid
However, Push notifications are not delivered from Backendless
We have a method that creates a push notification via the API Backendless.Messaging.publish and we receive a valid response with a message id back. However when we check the message status via POSTMAN the return is always message not found
“errorMessage”: “Could not find status for message with id: message:1B3213C5-F21E-4710-8E3B-556EE31EB6DC”,
We also try sending a push notification from Backendless Mesaging online interface but they are never delivered to our app.