Random timeouts on basic API calls

Hello there,

I am building an iOS app using the Backendless SDK.
The issue I am running into is that some basic save/update calls don’t return till about 30 sec later, with a timeout error. This happens randomly, about 10/20% of the time, otherwise it works flawlessly.
I was wondering if you were aware of that issue and whether there is something I can do on my end to avoid it.
Thank you in advance

Hi Arthur,

I’ve assigned an internal ticket to our developer for investigating this issue. He will contact with you ASAP.


Hi Arthur,

Do you still experience those timeouts? We had some load issues which could cause timeouts.