Really slow first load on a basic splash screen

H Support.

I have a web app which was super slow to load the home screen so I added a very lightweight splash screen to improve load time. I get 11seconds time to interactive on mobile which is obviously losing potential customers.

mobile:


desktop:

appID is 8E327DC0-523A-317B-FF34-44261B4F7F00.

Please advise, thanks

Hi Steve,

Are you testing a page in the preview mode or the published UI Builder app?

Regards,
Mark

hi Mark.

Published

Thank you. We will definitely be looking into it. Is the app published into the /web directory?

Yes

Hi, @steve_bradford.

  1. Are you running the application through the Backendless Viewer or is it already packaged in a native shell and is currently in the appstore\google play\test flight?
  2. Does it load quickly NOT on a mobile device?

Best Regards, Nikita.

Hi @steve_bradford

Thank you for sharing the report with us, I’ve created a ticket BKNDLSS-31090 to investigate the performance.

I can see many external requests to some 3rd party libs CSS/JS, but I do not see them on the Settings => Libraries screen, how do you import them?

Regards,
Vlad

Hi,its a web app only (and mobile optimised web layout) - no ios or android. its accessed direct through URL

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The web app is essentially your booking app template (backendless) with no external plugins or libraries