Realtime Listners Not working on specific table name

Bug
1

Good Day team,

I have had an RT Listener working on a page for months , yesterday for no rhyme or reason it stopped working. I effectively deleted the component and started from fresh to try resolve the issue, the strange thing is that a rt Listener can be added and work on every table except the one i need, if i rename the table from Loads to Load the listener functions however this is not a fix as i cannot go through the entire program and re-reference the table. The Irony is i have another listener update listener on the same table on a different page and that still worked fine.

Please assist.

Kind Regards,
Raymond

2

Hello @Raymond_Woodley

Am I understanding correctly that rt-listener stopped working for the “Loads” table?
Which rt-listener are you using?
Also, could you please specify exactly how you implemented the logic? Is it Codeless logic in UI-builder (please attach a screenshot of the logic)? Or is it some code(in which case a code-snippet would be helpful)?

Regards,
Inna

3

Hi Inna,

Thank you for your response, here is the codeless logic. If i rename the table to Load and change the RT Listner Table names accordingly it will work without a hitch. if i use a different table, no problem. It is only when i use the correct name for the table “Loads” that it stops.

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Kind Regards,
Raymond

4

I tested this in my application and upsert listener works for the “Loads” table. Are you sure the upsert operation is successful? Try adding logging (logging block) for each step of your logic.
I also want to clarify: are you seeing any errors in the console?

Regards,
Inna

5

Hi Inna,

The problem has come right with no changes in the code, which worries me a tad more. what could cause an intermittent issue with a RT Listener, i realise that is a very open ended question. I have purposefully kept the logic as simple as possible to avoid complications.

Here is the working logic which in reality is no different yet the same logic was not working 12 hours ago.

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Any direction or clarity would be greatly appreciated.

Kind Regards,
Raymond

6

Hi @Raymond_Woodley

Listeners might not work if you reach the available listeners limit for one connection but it’s only an assumption since without reproducible steps it’s quite tough answer to the question

Regards,
Vlad