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Registration events not firing email templates

Registering a new user does not appear to fire registration confirmation template when enabled. Additionally, on user made registration template is not firing either. Other system emails such as user requests password recovery are working fine.

Hi @Sean_Butler!
I was enable to reproduce the problem. Internal ticket was created - BKNDLSS-22488. We are trying to fix it asap and will notify when it fixed.


Is there any update on this bug? Since last week, when registration email confirmation is enabled, no new users can finish creating an account since the email is never generated. Thanks

Hello @Sean_Butler

Sorry for the long wait. We’ve just updated cloud servers with a fix for the issue you described above. Could you kindly let us know whether fix works for you well?


Thanks! Looks good.