Request limit issue while our peak requests still being low

DALDE_John · February 25, 2025, 1:33pm

We are getting a request limit error on our site.

I checked the analytics page and our peak request per minute are still quite low.

I hope we can resolve this asap as we cannot access our site. Thanks!

Alexander_Pavelko · February 25, 2025, 1:34pm

Hello @DALDE_John,

We apologize for the inconvenience.
We’re looking into the issue

Regards,
Alexander

Alexander_Pavelko · February 25, 2025, 1:47pm

Everything should be working now. Could you please check on your side?

Regards,
Alexander

DALDE_John · February 25, 2025, 1:52pm

Our site takes a really long time to load. This happens on the backend side as well. Our devs are reporting that their UI Builder still has the same issue.

DALDE_John · February 25, 2025, 2:11pm

We are getting a 504 error in the backend now

Alexander_Pavelko · February 25, 2025, 3:23pm

We apologize once again. Our engineers are working on the issue. You can follow updates in our Slack general channel.

Regards,
Alexander