Restore Backup of Page

Good Day,

I have had a failure on one of my pages, is there a fix or can a restoral of a backup be done. The page was last working at 10:00 Tuesday 20th of September gmt.

Can not render page due to error: "Load timeout for modules: pages/Maintenance_Hub/components/c8acff12bc7e33bf5d27bac45a063c37/bundle.js,pages/Maintenance_Hub/components/3f49cd0c3c5eda2acce4b50f55ab5b1b/bundle.js,pages

your assistance is appreciated.

Kind Regards,
Raymond Woodley

Page is Maintenance_Hub

Hello @Raymond_Woodley

Can you please check if there are the following files in the Files service

  • /ui-builder/containers/{YOUR_CONTAINER_NAME}/pages/Maintenance_Hub/components/c8acff12bc7e33bf5d27bac45a063c37/bundle.js,
  • /ui-builder/containers/{YOUR_CONTAINER_NAME}/pages/Maintenance_Hub/components/3f49cd0c3c5eda2acce4b50f55ab5b1b/bundle.js,pages

Hi @vladimir-upirov

Yes they are present the actual list of components was a lot longer only listed 2 too give an idea of the issue. Yet all are present in the file service.


Kind Regards,
Raymond

ok, please provide your appId if the issue still appears for you.
Seems like it wasn’t loaded for a certain time and it failed by timeout, perhaps it was a network issue

Hi @vladimir-upirov

Problem is still persisting.

Can not render page due to error: “Load timeout for modules: pages/Maintenance_Hub/components/641c2be9cef1d189cf3643b6c4af4c7c/bundle.js,pages/Maintenance_Hub/components/1552b77b7a722a438f84554d09e1275a/bundle.js,pages/Maintenance_Hub/components/df8a0ec4cc8b0bc3d8b7444e89235d58/bundle.js,pages/Maintenance_Hub/components/930c23b74a6131974b7c4194a1883328/bundle.js,pages/Maintenance_Hub/components/7bc64c7b849e0e2b749f9262f42a5652/bundle.js,pages/Maintenance_Hub/components/a1dcd5b6de93d525e47cc7219c4fe9db/bundle.js,pages/Maintenance_Hub/components/15ccd93ffebd439a1a39824a9bb751e8/bundle.js,pages/Maintenance_Hub/components/b88d2a08debd6bfb45e9f8ea86858c3c/bundle.js,pages/Maintenance_Hub/components/85699cfc93336b044f023f84483b7091/bundle.js,pages/Maintenance_Hub/components/ecabbaf5d7dd66ef38b2852d6c58f315/bundle.js,pages/Maintenance_Hub/components/01c9f14ff185a7a40b4b390b35c9fa38/bundle.js,pages/Maintenance_Hub/components/b2c4a4f3f7b2799e45d6e42ded1fba18/bundle.js,pages/Maintenance_Hub/components/5c3b2bd836a5b54a519f9f52d0559d95/bundle.js,pages/Maintenance_Hub/components/0f265fe6b4773996d2516d85cd3267b7/bundle.js,pages/Maintenance_Hub/components/70680aa8f755f2c68331c9c635a9c07d/bundle.js,pages/Maintenance_Hub/components/d3ccc09c191516032d4458d4356c55b9/bundle.js,pages/Maintenance_Hub/components/2842c9d116ed2ff8e13b0424f95ffa88/bundle.js,pages/Maintenance_Hub/components/34aef95a5a9ce068f8197349f19d5d1c/bundle.js,pages/Maintenance_Hub/components/16186f3702c6f8f52c55dd79397e7503/bundle.js,pages/Maintenance_Hub/components/025dc8a16dc13f358ffd47c520a7d89f/bundle.js,pages/Maintenance_Hub/components/ed150fcc17871b84bbc5be3e8b2f6a49/bundle.js,pages/Maintenance_Hub/components/1256861ae7cb137d944a10cd8d3aa7cc/bundle.js,pages/Maintenance_Hub/components/dc721d36f5244a0e09153a52fcea715d/bundle.js,pages/Maintenance_Hub/components/d3b5326969adcf43616478066bfd58ce/bundle.js,pages/Maintenance_Hub/components/2bb898cc316b560d9d05e486e3e4c225/bundle.js Common Errors

Application ID: CB411F83-2292-179C-FF6B-D25974153100

Thank You

ok, looking into it

I found the reason, it fails by timeout because the page loads lots of files ~730 files, there is a timeout = 60 and this is too small

We will fix it today, as a temp workaround, I can propose you change the config manually in the file /ui-builder/containers/default/main.js, just change 60 to let’s say 180 seconds.

But each time when you open the UI-Builder container the value will be overridden by the system to 60 and you will need to change it again.

Thanks @vladimir-upirov appreciate your help

the issue has been fixed and released, now it sets the value as 180 automatically, so you do not change it manually anymore