Hello
Can you detail the reasons that would cause emails to be sent to spam? In an old topic the one reason I read was if the ‘From Email’ and ‘User ID’ were different. Are there any more?
This reason is applicable to me because I am using an MS Office subscription with an @onmicrosoft.com email as the ‘User ID’ but am using an email alias for the ‘From Email’. Not sure yet how to fix that, but would this be the only reason emails are going to spam?
Thanks
Paul
Are you looking for help?
This is a support forum for reporting issues related to Backendless services. Please note that due to our support policy we cannot provide you help with debugging your code, consulting in regards to any language or third-party library usage. For this kind of questions we recommend using more appropriate forums like Stack Overflow.
In order to suggest you a quality solution, we shall usually ask you to provide the details mentioned below first. Including them into your topic right away helps us to start investigating your issue much faster.
In case you have a suggestion or an idea, the details below are not always required, though still any additional background is welcome.
Backendless Version (3.x / 5.x, Online / Managed / Pro )
Client SDK (REST / Android / Objective-C / Swift / JS )
Application ID
Expected Behavior
Please describe the expected behavior of the issue, starting from the first action.
Actual Behavior
Please provide a description of what actually happens, working from the same starting point.
Be descriptive: “it doesn’t work” does not describe what the behavior actually is – instead, say “the request returns a 400 error with message XXX”. Copy and paste your logs, and include any URLs.
Reproducible Test Case
Please provide a simple code that could be run in a new clean app and reproduce the issue.
If the issue is more complex or requires configuration, please provide a link to a project on Github that reproduces the issue.