Simultaneous Login of same user with android app and backendless

General
1

Hi, I am making one application and select backendless service for my mobile back end systems.

And I just want to allow only two login simultaneously for same user. I have done with user login/signup and logout using your android sdk latest version.
And First I keep Enable Enable Multiple Logins option on, and give 2 person limit.
–> So with this when I login in one device with user (for ex. xyz@abc.com) and also login with same user in other device. And now when I login in third device it will give me mulitple login error, that is fine, but when I logout from one device and try again for login then it is again showing me same error. So this is some bug. And when I try again after some time (almost after 20 min) it will allow me to login.
–> Even also when I do login in once device and do logout, and again repeat same steps of login and logout, and then again trying to repeat same step 3rd time (from one device, with same user id), it shows me again Multiple login limit reach error, while that particular user is not login from any where.

Please provide me some help with above and let me know if you want some more detail.

Thanks,
Ankit

2

Having the same issue. This was entered 3 days ago and still no answer I saw other issues resolved in hours. Where is the support team?

Regards,
Diego

3

Hi Ankit and Diego,
Sorry for the delay. I’ve created the internal ticket (BKNDLSS-13251) to resolve this issue.
Regards, Ilya

4

Hi Ankit, Diego,

What platforms do you use? I couldn’t reproduce any of these two use-cases via REST API.
I created an app for the tests, you may try to check it too with the following requests.
Login:

curl -H application-id:CF380D80-D9CC-6D15-FFE7-3AF2328F8500 -H secret-key:3A49BE12-073D-75E4-FF65-03999717D900 -H Content-Type:application/json -d '{"login":"sam@email.com","password":"qwe"}' -X POST [url=https://api.backendless.com/v1/users/login]https://api.backendless.com/v1/users/login[/url]

Login Response (with example user-token):

{"lastLogin":1475067026850,"created":1475066227000,"name":null,"___class":"Users","user-token":"2C1057FC-68BA-0E14-FF44-FB16DD6C5A00","ownerId":"048B620E-F082-7D1A-FFF7-5E4A59AF9200","updated":null,"email":"sam@email.com","objectId":"048B620E-F082-7D1A-FFF7-5E4A59AF9200","__meta":"{\"relationRemovalIds\":{},\"selectedProperties\":[\"__updated__meta\",\"password\",\"created\",\"name\",\"___class\",\"ownerId\",\"updated\",\"email\",\"objectId\"],\"relatedObjects\":{}}"}

Logout (user-token should be substituted with the one received in response to login request):

curl -H application-id:CF380D80-D9CC-6D15-FFE7-3AF2328F8500 -H secret-key:3A49BE12-073D-75E4-FF65-03999717D900 -H user-token:2C1057FC-68BA-0E14-FF44-FB16DD6C5A00 -X GET [url=https://api.backendless.com/v1/users/logout]https://api.backendless.com/v1/users/logout[/url]
5

Hi Sergey Chupov,
I am using backendless Android SDK not with REST API.
So, can you please help me with the solution using SDK. I am suspecting problem that If I logout then Immediately try to login then there are unexpected result coming. Because backendless backend system not getting reflect immediately. If I try to login after sometime result coming expected as per setting of (Simultaneous Login)
Hope you understand it.
Thanks
Ankit

6

Can you please prepare the Android samples analogous to what I wrote for REST API?

7

Hi Sergey Chupov,

I am not getting why you are forcing me to do same. Because I am building app with your Android SDK and I am having problem with that. So I am not getting here to use your method. Can you please check with Backend less Android SDK and let me know. Or please assign this issue to Android SDK specific team. Please also read my FIrst post.

Thanks,
Ankit

8

Any ANDROID SDK support team? Please help with this issue.

9

Ankit,

It is a simple request to prepare a program that demonstrates the issue. This is the standard practice in technical support.

Regards,
Mark