Support Topics Documentation Slack YouTube Blog

Simultaneous request limit reached

Hi, We use the Springboard plan for development and Cloud99 for Production.
The dev app is liilix_development.

We heavily use logic to retrieve course information from the database since our app ist a kind of training portal. I frequently exceed the API limit. Can you please increase this limit? We don’t have a lot of API call in a given month but when we retrieve and save course information the API traffic is quite heavy. We plan to implement even more business logic, payment processing etc. and need a development environment that can handle it.

It’a all fine on the production app liilix_produktion.

Hello @Andreas_Bernt-Baertl

We are going to revise our springboard app blocking policy. Is your test app locked now?

Regards,
Inna

Hi @Inna_Shkolnaya,
It was blocked today in the morning and I suppose it still is. I’m traveling and can’t login.
Can you please check that liilix_develpoment is unblocked.

Thanks a lot

Andreas

@Andreas_Bernt-Baertl

Please check now.

Regards

Hi @Inna,
yes thanks, it now works again. Did you make changes to the product or will encounter the same issue soon again?

Kind regards,

Andreas

Yes, we made changes for more proper detection of simultaneous requests from API and web-console side.