Some users not able to login

[Jakub_Mirota]

Client SDK Android

Application ID 0557210D-0CD5-4724-FFDB-DB6B680CA200

Expected Behavior

User logs in with valid credentials and gets response from server.

Actual Behavior

User logs in with valid credentials and gets no response from server. Async callback never returns. No errors. Log in response is never happening

Reproducible Test Case

Backendless.UserService.login(email, password, new AsyncCallback<BackendlessUser>() {
                @Override
                public void handleResponse(BackendlessUser response) {
Log.i("TEST", "Response" );
                    ApplicationClass.user = response;
                    ToastClass toast = new ToastClass(getApplicationContext());
                    toast.Show(getString(R.string.userLoggedIn),
                            ToastClass.TypeOfMessage.CONFIRMATION, ToastClass.Length.SHORT);
                    startActivity(new Intent(LoginActivity.this,
                            MapsActivity.class));
                    hideKeyboard(LoginActivity.this);
                    LoginActivity.this.finish();
                    iv_logo_animLogin.clearAnimation();
                    logoAnimation.cancel();
                    logoAnimation.reset();
                }

                @Override
                public void handleFault(BackendlessFault fault) {
Log.i("TEST", "FAULT" + fault.getMessage());
                    ToastClass toast = new ToastClass(getApplicationContext());
                    toast.Show(getString(R.string.error) + ": " + fault.getMessage(),
                            ToastClass.TypeOfMessage.ERROR, ToastClass.Length.SHORT);
                    showProgress(false);
                }
            }, keep_logged_in.isChecked());

Also IT started to happen when I converted from old geolocation to spatial data.

So maybe this 2 are connected?

Point problems

Client SDK Android Application ID 0557210D-0CD5-4724-FFDB-DB6B680CA200 Expected Behavior Object in table created and no errors Actual Behavior Object is being created in table and saved on the server properly, then server gives an error: “invalid gis data provided. correct string as wkt or string with geoJSON object is required both type and coordinates should be present in GeoJSON” class Marker{ private Integer numberOfPeople; private String creator; private String type; private …

[Marina.Kan]

Hi, @Jakub_Mirota

We are investigating your issue.

Regards,
Marina

[Maksym_Khobotin2 (Maksym Khobotin)]

Hi @Jakub_Mirota

We cannot reproduce your issue. I tried to login the user within your app and got the response.
Can you remove all the logic from handlers, leave the logging only and test again?
I would also appreciate if you provide credentials for the user you cannot get the response for.

Best Regards,
Maksym

[Jakub_Mirota]

using Backendless.UserService.update() instead of Backendless.Data.of(BackendlessUser.class).save() caused problems with my users. Now since using second option there are no problems with logging. Thank you.