Something went wrong

Application Id: 0E4551C6-B535-36DA-FFF0-46B0E8810600

I am getting the following error when trying to run any API service.


Hello @Kgothatso_Diale,

Could you please provide more details about the error, such as how frequently it occurs, steps to reproduce it, and any other information that might help investigate its cause?

At first glance, it appears that the issue might be due to a Network Error, which can be related to unstable internet connections or firewall settings blocking the connection.

Please check these aspects and let us know if the issue persists.


Hi @Alexander_Pavelko

Steps to reproduce

Please describe steps to reproduce starting from the first action.

  1. Invoking any API service gives the error.

Everything else works, the database and file manager etc.

Thank you for the information.
Our team is looking into what might be causing the issue.


This issue is related to the fact that the DNS record for the domain is not configured.
Here is the link to the documentation for setting up custom domains:
Custom Domains - Backendless REST API Documentation


Thanks @Alexander_Pavelko for the assistance, we’ll resolve it on our end we did have a domain issue a couple of days ago.

1 Like