Hello, my backendless not this more sending registration emails, confirmation or recovery password … what can be?
In management backendless i do the mail test and test and done successfully, but when the users are registered they are not getting the email.
Hello, after seeing some similar cases I went back to check my templates.
I put a picture in the email footer, after removing this picture the password recovery email new account creation and email back to work.
I’m still having trouble with the email confirmation link.
I have news.
When I installed my backend I chose to use Gmail as their email service.
But after installation I changed the e-mail to another, I believe that’s why I stopped working.
I set up my Gmail account to accept login in insecure systems (so they call it), and the backend has to resend the e-mails.
How to backend accept my own e-mail configuration instead of Gmail? I’ll have to reinstall again?
Hi,
Have you tried changing the credentials from Backendless Console?
Hi Sergey, thanks for response.
Yes i changed.
Only works with gmail, I believe that is why I chose gmail in the backend installation.
If I set up another email, he passes the test but when the user registers the confirmation e-mail is not sent.
So I went back to the same gmail, but I disabled automatic confirmation for the following reason: when I enable it, some users return to the status of “Waiting for confirmation.”
They need to be active, even if I changed them to active, the changes do not save.
If you use “not gmail”, then you also need to configure your mail server somewhere, which means changing SMTP server and port.
Certainly, this was done.
The test email works, but when the user registers no email is sent.
I got my email from my domain and Gmail, the solution is only working with email Gmail.
Well, there is nothing I can help you with anymore, as we don’t provide support for Standalone version here for free, due to the Support Policy. You may contact sales@backendless.com to discuss any kind of personal assistance.
thank you.
Hi, did you manage to solve this issue somehow?
