Subdomain missing - unable to password reset

Hello,

I had the password reset functionality set but it seems that it is not working anymore (through rest api).

I was looking at the client-side setup but it looks like I do not have subdomain assigned to my app.

  • app id: F7217991-455B-46B8-886F-505F8B71BEBA

Could you please advise why is that? Error that I am getting:
data:"{“code”:5050,“message”:“Unable to complete operation. Backend application is not properly configured. Contact the application de…”

Thanks,
Jakub

Hello @Jakub_Patoleta

Here is the entire error message:

Unable to complete operation. 
Backend application is not properly configured. 
Contact the application developer and report a problem with Email Configuration

Have you checked your Email Configuration?
Regards, Vlad

Hello @vladimir-upirov I have reset the email config now and it is fine but I am still not sure why subdomain is not available for my app server?

Thanks,
Jakub

Hello @Jakub_Patoleta

Do you want to create a subdomain? You can do it here

Regards