This is a support forum for reporting issues related to Backendless services. Please note that due to our support policy we cannot provide you help with debugging your code, consulting in regards to any language or third-party library usage. For this kind of questions we recommend using more appropriate forums like Stack Overflow.
In order to suggest you a quality solution, we shall usually ask you to provide the details mentioned below first. Including them into your topic right away helps us to start investigating your issue much faster.
In case you have a suggestion or an idea, the details below are not always required, though still any additional background is welcome.
Please describe the expected behavior of the issue, starting from the first action.
- The trial will be over soon.
- Currently, Plan is set to cloud 99 by default.
- I tried to set it to cloud 9.
- It is said to have failed.
Please provide a description of what actually happens, working from the same starting point.
Be descriptive: “it doesn’t work” does not describe what the behavior actually is – instead, say “the request returns a 400 error with message XXX”. Copy and paste your logs, and include any URLs.