My app is attempting to send an email using a template. The logs are saying the email has been sent but the custom email server never receives anything to send to the recipient. Am I looking at the wrong logs in Backendless? Occasionally, I receive an error message, “Exception: Could not connect to SMTP host: mail.xxxxxxxx.com, port: 465”. I am using a custom email server and have passed the access tests.
Sergey,
The app id is DEC6B808-645B-7B62-FF97-8D7C3B617700.
I am looking to make sure that the email in the SEND attempt has actually left the Backendless server. I am also investigating the receiving server, because I am not seeing receipt of any transaction at the SMTP server.