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The application has been blocked due to exceeding a limit

I am developing one application using backendless.
We are facing below issue, when I am trying to login or signup.
–> “The application has been blocked due to exceeding a limit”

Backendless Version (3.x / 5.x, Online / Managed / Pro )


Client SDK (REST / Android / Objective-C / Swift / JS )


Application ID


Expected Behavior

I know we had billing issue during auto renewal, but now I have paid some days before but still not working. Please check and Let me know.

Did you change your bank card recently?
The message from you app says: Your subscription status is ‘canceled’. Reason/Message: Canceled after failed automatic dunning process expired.
It looks like the billing service wasn’t able to withdraw money from the account during some period of time.

We’ve refreshed your subscription. Please, check.

Hi Oleg,

Now working fine. Thanks.