When sending mails via backendless (new user registration, password reset, etc.) it is not possible to specify which name is displayed in the “From:” field of the mail.
This leads to the following:
From: Backendless <email@example.com>
Even though we configured our own (gmail) SMTP-Server in the App’s Settings.
We cannot send customer-emails that originate from Backendless rather than from our “Service” - so please make it possible to configure the displayed name.
If that’s not possible in the short run, please disable setting the name altogether - even the bare email (firstname.lastname@example.org) would be easier to understand for the customer (as they expect an email from us, not Backendless ;))
Thanks in advance and have a nice day!