The "From:" field in outgoing emails cannot be changed

General
1

When sending mails via backendless (new user registration, password reset, etc.) it is not possible to specify which name is displayed in the “From:” field of the mail.
This leads to the following:

From: Backendless <my@email.com>

Even though we configured our own (gmail) SMTP-Server in the App’s Settings.
We cannot send customer-emails that originate from Backendless rather than from our “Service” - so please make it possible to configure the displayed name.
If that’s not possible in the short run, please disable setting the name altogether - even the bare email (my@email.com) would be easier to understand for the customer (as they expect an email from us, not Backendless ;))

Thanks in advance and have a nice day!

Best regards,
Fabian

2

Hey Mark,

thanks for your response!
Do you have any ETA on this (i.e. coming in August / next week / etc)?
We need to hold back initial user registration until this is sorted out (or at least no name is shown at all), so it’d be great to have an indication.

Thanks a lot in advance and have a great sunday!
Fabian

3

Hey Mark,

thanks so much for enabling this feature so quickly!
I just went ahead and tried to change the from-field today, and it just worked perfectly - what else, right?
We can finally get going with user registrations now, thanks to you.

Best regards,
Fabian

4

Hi Fabian,

It is indeed an oversight on our part. We’ll try to take care of it as quickly as possible.

Regards,
Mark