Timer did not execute

Jorg_Beyer · August 16, 2024, 11:47am

Hi Backendless team,

two of my timer stopped executing two days ago.
This is the execution history of one of them. I tried with manual run and hoped that this will enable a restart, but with no luck.
How can I restart these timer?

Regards, Joerg

vladimir-upirov · August 16, 2024, 11:51am

Hi @Jorg_Beyer

Please provide your AppId and we will take a look

Regards,
Vlad

Jorg_Beyer · August 16, 2024, 11:53am

AppId 66C2DBD4-189A-7377-FF95-915D98235700

Jorg_Beyer · August 16, 2024, 11:55am

I disabled it manually for a couple of hours and then enabled it again. But this did not work.

vladimir-upirov · August 16, 2024, 11:56am

I have created an internal ticket to investigate the reason

vladimir-upirov · August 17, 2024, 8:01am

@Jorg_Beyer

The timer has been restarted

Jorg_Beyer · August 17, 2024, 8:21am

Thanks for that. Is there anything I can learn from that or I should avoid doing? Why did it happen?

oleg-vyalyh · August 20, 2024, 7:08am

Unfortunately, in this case a specific problem was not found. We rescheduled the timers for you app and added logging.