TImer stop working

Vinod_Sahu · March 10, 2021, 1:52pm

Hi Team,

My Application id is CEE6C01E-DD2D-47F5-BE7A-2EF06B5AA69D. My Timer stop working without any reson

Maksym_Khobotin2 · March 10, 2021, 2:15pm

Hi @Vinod_Sahu

What timer did stop working?
How exactly did it “stop”?

Would be grad to hear more details to help you!

Vinod_Sahu · March 10, 2021, 2:18pm

I scheduled in Every 120 Sec. It was working correctly but today not trigger

Maksym_Khobotin2 · March 10, 2021, 2:20pm

Did it stop working at all? Or just skipped some “ticks”?

Vinod_Sahu · March 10, 2021, 2:26pm

Last more than 3 hr not working. You can check my history

Maksym_Khobotin2 · March 10, 2021, 3:23pm

The issue was resolved. Sorry for the inconvenience. I’ve also created the internal ticket BKNDLSS-24352 to prevent from happening it again.

Best Regards,
Maksym

Vinod_Sahu · March 10, 2021, 4:10pm

Thank you

Vinod_Sahu · March 11, 2021, 5:24am

Again Stop Working

Marina.Kan · March 11, 2021, 7:30am

Hi, @Vinod_Sahu

Sorry for the inconvenience. The issue should be resolved. Please, check it now.

Regards, Marina

Vinod_Sahu · March 11, 2021, 7:38am

It is not working . I have 2 Application so please make sure it should for both

Marina.Kan · March 11, 2021, 7:54am

Please, provide the app ID and the timer which does not work.

Vinod_Sahu · March 11, 2021, 8:00am

Pulse Developmert - CEE6C01E-DD2D-47F5-BE7A-2EF06B5AA69D
Pulse Vision - 91409DD6-D93D-AF1D-FF8F-67D79ADE4B00

Timer Name

GetConciergeServices
GetEventsServices

Marina.Kan · March 11, 2021, 8:17am

As I see it now in your apps timers work, or am I miss something?

Regards,
Marina

Vinod_Sahu · March 11, 2021, 8:20am

But it automatically stoped for some time. Also someone change my scheduler settings

Marina.Kan · March 11, 2021, 8:30am

My colleague made a ticket yesterday BKNDLSS-24352 for this issue, our staff will look into it and fix the issue as soon as possible to prevent the timers from stopping.

Regards,
Marina