Timer stopped triggering

Reece_Smith · November 29, 2021, 2:33pm

Hi Team,

I have a timer set to go off every 60 seconds, for some reason its stopped firing:

App ID: 08B538C0-0E98-1827-FF98-7DF8AFF96600
Please can you advise.

Thanks

Marina.Kan · November 29, 2021, 2:45pm

We are looking into that

Regards,
Marina

Marina.Kan · November 29, 2021, 3:07pm

I have created an internal ticket to investigate the possible reasons of the issue - BKNDLSS-26957. Our engineers will look into it.

Regards,
Marina

Marina.Kan · November 29, 2021, 3:31pm

Sorry for the inconvenience and thank you for letting us know about your issue. It has been resolved. Could you please confirm it?

Regards,
Marina

Reece_Smith · November 29, 2021, 3:54pm

Thanks it looks like it’s triggering again now, will this happen again or has a fix been put in?

Marina.Kan · November 29, 2021, 3:56pm

We will try to ensure that such an incident does not happen again. But if it does, please let us know about it.

Regards,
Marina