Twilio alphanumerical SenderId

REST
1

In the Twilio documentation, they talk about the alphanumerical senderId, that need to be sent in the request in the from parameter. Like I use backendless to send twilio sms, is it possible to send this “from” parameter with the api? I saw an options in the method signature:

{
    "phoneNumber": "string",
    "message": "string",
    "mediaUrl": "string",
    "options": {}
}

Is it possible to send the from in the options object here?

2

I believe that value is provided through the API service configuration options (copying the screenshot below from here):

Twilio Integration Plugin Backendless Mobile Platform 2025-01-14 12-48-18
Twilio Integration Plugin Backendless Mobile Platform 2025-01-14 12-48-182352×1566 393 KB

3

Ok thanks you @mark-piller , do you know if it’s possible to update this settings value now? Or do I need to delete and reinstall the plugin?

4

@Indevers you can update the settings by clicking the cog icon in the services toolbar:

image

1 Like
5

Hello,
I had need to uninstall and re-install Twilio, and now I have a missing field for the configuration (I only have account SID, auth token and Twilio Sender Phone Number). I tried to put my Alphanumeric in Sender phone number and I have this error

{
  "message": "Missing parameter 'verificationCodeSMSTemplate'.",
  "code": 17001,
  "status": 400,
  "headers": {
    "access-control-allow-methods": "POST, GET, OPTIONS, PUT, DELETE, PATCH",
    "access-control-allow-origin": "https://develop.backendless.com",
    "content-length": "90",
    "content-type": "application/json",
    "date": "Fri, 21 Mar 2025 08:17:42 GMT",
    "server": "nginx",
    "strict-transport-security": "max-age=31536000; includeSubDomains",
    "x-powered-by": "Express"
  },
  "body": {
    "code": 17001,
    "message": "Missing parameter 'verificationCodeSMSTemplate'.",
    "errorData": {}
  }
}

so I can’t re-install the plugin, I tried three time with different error message. Do I need to wait for some time before to retry?

6

Hi @Indevers

Make sure the config item “Verification Code SMS Template” value is not empty

Regards,
Vlad

7

Hello @vladimir-upirov
I only have this for the configuration

image
image1768×696 66 KB

8

hm, what’s your appId, I will take a look

9

@vladimir-upirov this is my appId: 6BBA55A8-087F-EBA2-FF1B-596EB5335600

10

We were able to reproduce the issue.
The problem with configuring the service during the installation process. Although it’s finished with a red alert the service is installed to the app but without provided configs.
I have installed it to your app with test values, please go to the API Services screen, select the service, and change configs to valid ones.

11

Thanks you it’s working for now !

12

Hello @vladimir-upirov after your fix I made this api call

curl 'https://myapp.backendless.app/api/services/Twilio/loginWithPhoneNumberAndPassword' \
-X POST \
-H 'Accept: application/json' \
-H 'Accept-Charset: UTF-8' \
-H 'User-Agent: Ktor client' \
-H 'Host: myapp.backendless.app' \
-H 'Connection: Keep-Alive' \
-H 'Content-Type: application/json' \
--data-raw '{
    "phoneNumber": "+352XXXXXXXXX",
    "password": "0000",
    "smsCodeAuth": true
}' \
--proxy http://localhost:9090

and I have this error

{
  "code": 1025,
  "message": "There seems to be an issue with the query. Please check the following sections for potential errors:\n- SELECTED properties: []\n- WHERE clause: +12542806188 = '+352XXXXXXXXX'\n- ORDER BY: [created asc]\n- GROUP BY: []\n- HAVING clause: \nHint: Offending token '+' is placed between '[' and '12542806188', probably expected a token '2'.\nPlease review these parts of your query and try again.",
  "errorData": {}
}

I don’t know why…

13

Could you try to remove “+” in phone number?
Or wrap it with ' if it string but not number

14

Thanks you I just had to change to “phoneNumber” and not the real number, the field in the twilio configuration