UI Builder Block turns to Unknown Component

UI Builder
1

Hi everyone,

I was working with the UI Builder when I switched from Logic to User Interface tab, the parent block (invoiceNoteForm) disappeared and only a child block remains (invoiceStudentInformationBlock) and it contains Unknown Component.

This is the page I was working on:
App ID: 4A47197B-AE30-FA84-FF56-0071F4010900
Container: Admin
Page: Billing

image
image1919×959 86.6 KB

I’ve restored the last backup from 4 hours ago but it only restore a portion of my update.
Container: Admin__backup__2024-11-10T21-25-26-476Z__s
Page: Billing

image
image1917×1010 96.9 KB

Can you recover the lost update on the original container since the child block is still visible?
I hope this issue is resolved. Thank you!

2

Hello @Francis_Bagas

I have reported this problem to the team and once they investigate it, they will let you know the result.

Regards,
Inna

1 Like
3

Thank you @Inna_Shkolnaya!

Is there any update for this?

5

Hello @Francis_Bagas

I have created an internal ticket to investigate the issue.
We will let you know as soon as we have any information about this ticket.

Regards,
Volodymyr