UI Builder crashed, current progress wiped

Hello,

I have lost all my UI builder progress from the last 4 hours when Backendless suddenly crashed on me. After said crash, I reloaded the page only to find the remaining content was the header part of my page.

I have successfully downloaded my backup from 4 hours ago, but as it stands, all my progress today has been wiped. Is there anyway to restore this?

Please and thank you.

Hi @Metzeler_Real_Tumamak ,

Sorry for this situation. There are automatical backups made by UI Builder (“UI Builder” > “Backups” > “Recent Backups”). Unfortunately, if in that section does not contain fresher backup then there is no way to restore your work.

I will initiate discussion with the team about making backup interval configurable to reduce a chance of such situations from happening in the future.

Regards, Andriy

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