Application ID: B257E02C-1FEF-4EE9-B543-987FBD9B011C
Step 4/7 [Initializing UI-Builder]: Oops. An internal error [63b698e3008f3a8ea8cef99b489ab519] has occurred. We are working on it. Please try again later
Just installed Backendless Pro (Community Edition). Everything seems to work, except the UI builder. It would just keep loading and eventually it’ll show the error above.
Hi Vladimir,
I’ve tried a complete clean install and I still run into this problem. The only thing I did after the install was to import a project. After the import, the UI Builder stops working for the new project and other project. I am not 100% sure if the issue is linked to the import.
This is the error I get:
Step 4/7 [Initializing UI-Builder]: Oops. An internal error [d87ed18d8b984afb6d051c36c9abd73e] has occurred. We are working on it. Please try again later
As for WebConsole server logs, I am too new to this to know exactly what I should be providing. Let me know if the below are not the right information.
logs.zip (6.7 MB)
Many thanks in advanced!
Bob
it seems like it could load files from unpkg service
2024-10-23T11:05:05.073Z e[31merrore[39m: [LocalPackages] [UNPKG] Could not load "backendless-ui-sdk" file: https://unpkg.com/backendless-ui-sdk@1.30.1/dist/modules/ui-component_visualization_data-grid.js. However it is going to try load the file from the next source. API Error: connect ETIMEDOUT 104.17.249.203:443
try to restart the web-console