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Unable to change billing plan

(Allen Luo) #1

I need to disable the billing for app id: 08D73C6A-C7AB-BAD9-FFEA-DBFAAD5AEA00
We’re using a different app now and no longer need the paid tier for that one. When I tried to choose free, it said error occurred and didn’t switch.

(Mark Piller) #2


The billing for that app has been disabled since October. Please do not delete the app as we need to figure out what has happened.


(Allen Luo) #3

Will do, thanks Mark!

(join the movement development) #4

This issue still exists. Any updates? Thanks!

(Sergey Chupov) #5

What is your app ID?

(WeConnectDirect) #6

i am at cloud9 billing , i want to downgrade to free plan … i dont see how to do it
kindly help

(Sergey Chupov) #7


Can you please provide your application ID?

(Mark Piller) #8

This has already been handled.