Application ID: null
Error UID: 1C5E3A77-9B08-4CAA-9A48-EEE0FBB9C79D
Backendless encountered an error while handling the request. An internal trouble ticket with ID bl-server:1C5E3A77-9B08-4CAA-9A48-EEE0FBB9C79D has been created and we will be investigating the issue.
Error while committing the transaction
javax.persistence.RollbackException: Error while committing the transaction
at org.hibernate.internal.ExceptionConverterImpl.convertCommitException(ExceptionConverterImpl.java:81)
at org.hibernate.engine.transaction.internal.TransactionImpl.commit(TransactionImpl.java:104)
at com.backendless.datamodel.dao.AbstractTransaction.commit(AbstractTransaction.java:103)
at com.backendless.datamodel.main.dao.MainJpaTransaction.executeSync(MainJpaTransaction.java:140)
at com.backendless.datamodel.main.dao.MainJpaTransaction.executeSync(MainJpaTransaction.java:91)
at com.backendless.datamodel.main.dao.MainJpaTransaction.lambda$execute$0(MainJpaTransaction.java:46)
at java.base/java.util.concurrent.CompletableFuture$AsyncSupply.run(CompletableFuture.java:1768)
at com.backendless.async.BackendlessExecutorService.lambda$execute$2(BackendlessExecutorService.java:160)
at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
at java.base/java.lang.Thread.run(Thread.java:840)
Suppressed: java.util.concurrent.ExecutionException: javax.persistence.RollbackException: Error while committing the transaction
at java.base/java.util.concurrent.CompletableFuture.reportGet(CompletableFuture.java:396)
at java.base/java.util.concurrent.CompletableFuture.get(CompletableFuture.java:2073)
at com.backendless.async.AsyncUtils.safeGet(AsyncUtils.java:67)
at com.backendless.developer.DeveloperLoginService.doLogin(DeveloperLoginService.java:126)
at com.backendless.developer.DeveloperLoginService.login(DeveloperLoginService.java:87)
at controllers.console.DeveloperLogin.lambda$login$0(DeveloperLogin.java:62)
at com.backendless.async.BackendlessExecutorService.lambda$submit$0(BackendlessExecutorService.java:84)
... 3 more
Caused by: javax.persistence.PessimisticLockException: could not execute batch
at org.hibernate.internal.ExceptionConverterImpl.wrapLockException(ExceptionConverterImpl.java:273)
at org.hibernate.internal.ExceptionConverterImpl.convert(ExceptionConverterImpl.java:108)
at org.hibernate.internal.ExceptionConverterImpl.convert(ExceptionConverterImpl.java:181)
at org.hibernate.internal.Exce
Problem description
Unable to sign into the Backendless developer dashboard. An error message was displayed “The system has encountered an error.”, so I got here via the “Report a problem” link.
Steps to reproduce
Please describe steps to reproduce starting from the first action.
- Go to Backendless
- Enter email and password
- Click Sign In
After waiting a while, the error message is displayed.