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Unable to update or create User. Internal ticked ID 76A42BFC-4A6D-A3D5-FF75-5D346CA2D200

(Jon Haraldsvik) #1


I am currently having problems creating and updating users. Both from REST api and from the Backendless dashboard.

Only happens on one of my backendless apps.

Saw someone else had a similar problems last week, which were supposed to be fixed but I still have the problem.

Here is the response.
“status”: 500,
“responseText”: {
“error”: “Unable to parse JSON: {“line”:137,“column”:24}”,
“data”: “Backendless encountered an error while handling the request. An internal trouble ticket with ID
76A42BFC-4A6D-A3D5-FF75-5D346CA2D200 has been created and we will be investigating the issue.”

(Sergey Chupov) #2

Hello Jon,
Can you please specify the request which resulted in an error?

(Sergey Chupov) #3

I think I found the issue, the error was related to the shoppinglist column in Users table. Should be fixed now.

(Jon Haraldsvik) #4

Looks to be resolved now, thanks!