Unable to zip files

I am unable to zip my “web” directory, which leads to the landing page we have setup using backendless. It says success but never shows up anywhere, and it is a small size I am pretty sure so I do not know why I am unable to receive the email. thank you. Is there any way to get around this and download the zip files?

Application ID: 7637A4E6-CBAF-F3EA-FFA0-CD654189E500

Hi Vincent,

Check the root folder, the files are all in there: