Update of Max Tier Threshold greyed out

Billing
1

ApplicationID: “6957D10C-D1E1-6803-FFB0-9FC87DC6A400”

Problem description: Max Tier Threshold not selectable even after being billed.

2

Hi @Kgothatso_Diale ,

Please try again. Currently, you should already have the option to set the Max Tier Threshold.

Regards,
Viktor

3

I want to lower my Max Tier Threshold to tier 4. See attached image, I can’t lower it still.

Grey Dropdown

4

It’s working now, thanks

5

@Viktor_Mudrevsky it greyed out again with error “Max Tier Threshold not allowed during first billing cycle”

6

@Kgothatso_Diale

Apologies for the inconvenience. We are investigating this situation. Currently, the option to set the Max Tier Threshold should be available for your application. Please check and once again, sorry for the inconvenience.

Regards,
Viktor

7

It’s fine now, I’ll try it again in an hour to check if it stays functional. After which I will mark this as solved :+1:.

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