User made Registration Email Not Recieved

Please help, I can register successfully on the app and on the database side I can see the new registered user with user status as “EMAIL_VERIFICATION_PENDING” however the email is never sent for verification. I toggled the “Require Email Confirmation” option but still.

Any help would be highly appreciated.

Thank You.

Could you please let me know what email address did you register a user with? I will check the internal system to see if an email has gone out.

Regards,
Mark

Hi mark, I have used my own email address since I am testing, the same email address that I use for my backendless account. can I share it here?

Thanks

No, I got your email address. We’re looking into it.

Regards,
Mark

Thanks Mark.

Hello @Lodwa_Nomdlembu

We’ve just updated cloud servers with a fix for the issue you described above. Could you kindly let us know whether fix works for you well?

Regards,
Inna

Hi Mark Sorry I replied so late.

Yes sir, it works perfectly.

Thank you very Much.

Regards.

Lodwa